OUR SERVICES

ON-DEMAND

ON-DEMAND

The on-demand marketplace has exploded over the last five years in South Africa. Using technology along with the variety of services and the networks that the RTT group brings, On-Demand allows our clients to connect suppliers with consumers, through access to and fulfilment of goods and services.

The RTT On-Demand solution is positioned as an enabler as we bring the content and product owner closer to their customer. This enablement solution is a true logistics or last mile service where time is of the essence to our client’s customer. The delivery network’s mechanism consists of software with webservice integration into various platforms, motorbikes, light delivery vehicles and customer service. Our delivery network is serviced from our client’s various fulfilment stores and covers a radius of approximately 20km’s per store.

The On-Demand solution ensures that users experience a technology-based solution that exhilarates greater simplicity and convenience. This is evident in our partnership with Shoprite Checkers and the successful on-line 60/sixty purchase application.

Our software and platforms allow our clients customer to, track and trace its order real-time which fundamentally is key in the customer journey. The delivery network is further supported by our customer operations department which not only is the, contact between the driver but also between our clients call centre, thus ensuring a delivery is completed no matter the circumstances.

Our On-Demand solution is now in six of the nine provinces in South Africa and the network keeps on expanding in the existing and respective provinces. Our solution has been built to enable other businesses whether retail, fast food or pharmacy to capitalise on the network and its footprint.

To find out more about our market leading On-Demand solutions please email us here.

What we offer

  • A digital network
  • Full client integration
  • Real-time and accurate information
  • Access to remote locations across major cities
  • Support to online orders with a range of deliveries
    – On-Demand
    – Time definite
    – Next-day
    – Returns to store
    – Specialised deliveries (fit and wait)
  • Availability 7 days a week
  • Catering for various fleet types
  • Empowered open economy drivers.