OUR SERVICES
Courierit provides a specialised domestic and international express courier service. Our focus is on creating and maintaining integrated service provider/client relationships that stand the test of time:
We employ passionate people, innovative technology and cutting-edge infrastructure to integrate seamlessly with our clients and to provide a service to our customers.
Click here to find out more about our Integrated E-commerce Solution.
With over 23 network hubs and branches in South Africa, our footprint enables us to deliver anywhere in South Africa. This is further enhanced by our ability to leverage the RTT Group infrastructure.
For further details or to link to our online tools please go to www.courierit.co.za
We understand that no clients’ requirements are exactly the same and as a result, practical innovation has always been part of our corporate DNA. Should you require services outside of our Core offering, speak to us:
We are known for making a plan!
Our Core Services include:
- Overnight Delivery: Delivery to the main center by 10:30 the next working day.
- Same Day Delivery: Collect today, deliver within 120 minutes of landing.
- Non-Express Delivery: Delivery to the main center within 24 – 48 Hours.
- Dawn Delivery: Delivery to the main centre by 09:00 the next working day.
- Economy Delivery: Delivery to the main center within 48 – 72 Hours.
- Door-to-Counter Delivery: Delivery to 3000+ Stores within 48 – 72 Hours.
- Overnight COB Delivery: Delivery to the main centre by 17:00 the next working day.
- International Courier Exports: Courierit offers the fastest possible transit times from South Africa with fully managed global delivery solutions, a flexible collection service across South Africa, and access to timed/enhanced services through our dedicated teams.
- International Cross-Border Economy: Cross-border service is the key to efficient parcel shipping between South Africa and our neighbouring countries, such as Botswana, Namibia, Zambia, and more. We specialise in providing swift, cost-effective, and reliable delivery solutions, ensuring seamless connections across borders and fostering regional trade and connectivity.
- International Deferred Courier: Courierit offers an innovative and cost-effective service for heavy, less time-sensitive shipments worldwide, serving as an excellent alternative to traditional air freight options, providing competitive pricing, full tracking, and proof of delivery through our extensive global partner network for door-to-door convenience.
- International airfreight
- Insurance and claim facilitation
- Reverse logistics
After Hours: Collection or delivery before 08:00 or after 18:00 on weekdays
Public Holidays: Sundays and Public Holidays
Saturday Services: Available on Express service only
The following network dynamics enables us to provide a reliable offering to our customers.
- Stable Distribution Network structure;
- Secure Linehaul and Airfreight Operations;
- Superb Network utilization to maximize on service level outputs;
- Extensive Owner Driver Program for last mile fulfilment.
RISK & SECURITY
Within our organisation, a dedicated Risk Management team operates centrally to ensure effective live control of all freight management. This team manages operations from a central control room, overseeing off-site vehicle and Line-haul monitoring. We operate a comprehensive security framework across all our hubs, including:
- 24-hour control rooms
- 24-hour camera surveillance
- On-site security personnel
- Provision of armed escorts as required
- Utilisation of armoured vehicles for safeguarding high-value cargo
- Stringent background checks for all new staff, conducted by accredited vetting agencies before employment
- Outfitting our fleet with advanced vehicle tracking units, complemented by dash cams where deemed necessary
- Equipping our vehicles with state-of-the-art entry prevention and security measures, such as robust cages, pin-activated locks, and specialised covert tracking units.
Notifications
Our customers have come to expect delivery information to be pushed to them automatically. Event based messaging is powerful in ensuring that all stakeholders in the supply chain are informed. Delivery notifications are key to measuring and sustaining client satisfaction.
By warning clients of upcoming deliveries, failed deliveries are reduced by up to 10%. Delivery Exception Management is geared to provide customers early notification warnings on exceptions so that they can respond via interactive channels.
